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  • Set up Picanova required options to send to fulfill
    What are required options? For some products of Picanova, it's required to have certain extra options. These options are called required option of product. (For example: Canvas requires certain extra options, including canvas border and stretcher frame) Within app, these required options need to be added as "Default options" in Product base.Popular
  • Set up artwork and printarea for Mug
    For mug, Picanova uses the wrap-around method to print on the outside of the mug. That's why the mug's printarea is usually in a horizontal rectangle shape, and does not divide into front or back. Depending on the position you want to print on the mug, you will need to place your design in the corresponding position in print-area. ![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a72Some readers
  • How to sell a product with multiple sizes?
    Some products have different printarea size for each variants. This article will show you how to setup campaigns to sell this type of products. Read detailed instruction here: Set up artwork and printarea for Mug Create Printareas: Each poster'Some readers
  • Where to find printarea guidelines of Picanova
    Solution 1: Read the print file guidelines here: US products EU products Solution 2: Login to Picanova account at https://api.picanova.com/login Go to API Documentation Page Scroll down to Products > Show product's variants ![](https://storage.crisp.chat/users/helpdesk/websiteSome readers
  • Set up skin color and body showing by conditioning
    This article will guide you to setup skin options on store as this example: Click on a "Skin color" option will change the skin color of the girl on live preview and show options in the corresponding color. Step 1: Set up "Some readers
  • Set up wing for different size of dogs
    STEP 1: Divide your dogs to 3 groups according to size: big dogs, medium dogs and small dogs. Then, upload "Wing" layer to your artwork. In our instruction, we will start with ** big size ** of dog breeds. STEP 2: Open personalization editor. Enable "Add toggle to show/hide option". STEPSome readers
  • How to add large size artwork for an order
    Currently, our app can only support artwork size with maximum of 12.000x12.000 pixel (recommend 8000x8000px). In case you need a size bigger than that, you can create artwork in a smaller size (eg. 5000x5000px) for preview purpose.Some readers
  • Setting up a custom shape for Photo Upload feature
    As you might have already known, you can use the Mockup Mask feature to create a custom shape for the Printarea. This feature is very useful when your Printarea is including a Custom Photo Upload feature. However, this feature is not exactly optimal in some cases as you still have to: Manually upload a mask shape and re-adjust your Printarea to fit exactly inside the mask shape. Manually download and crop out the rendered image yourself accorSome readers
  • How to sell non-personalized products
    In case you haven't noticed, our app can help you to manage and sell both personalized, and non-personalized designs as well. You can use the app to place your design on product and publish to sell on storefront instantly. No need Photoshop to set up mockup for each design Print file is auto generated once order is placed Therefore, if you haven't acknowledged this possibility, let's dig in initial steps to start selling your non-personalized design.Few readers
  • Create multi-level selection for layer using Additional options
    In this article, we will instruct you to use Additional option feature to create multi-level selection for layer. (Hair selection will be used as an example in this instruction) Normally, when you set up hair, you can only have a group of clipart categories with 1 dropdown and 1 level of hairstyle categories as options. In some cases, if you have too many hairstyles with different colors, you would need to separate Hair to color first, then from color continue dividing to hairstyles. So toFew readers

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