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Articles on:Campaign
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  • Assets & Cliparts
  • Artworks
  • Product Base & Mockup
  • Campaign
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  • Locate artwork in Printarea
    It's important to know how artwork will be placed on printarea. Why? Because it affects 2 things: Mockup: after you add a printarea to a mockup, artwork will show up on the mockup in place of printarea for preview purpose. Order design: order design is created by placing artwork to the printarea, and fitting artwork to match printarea size. How artwork is placed on printarea automatically By default, artwork will fit in Printarea by: Scaling up (if smaller than printarea)Some readers
  • Campaign Errors & Resolutions
    1. Can't publish campaign Reason 1: Artwork hasn't been selected → Solution: Select an appropriate artwork Reason 2: Artwork contains invalid elements → Solution: Go to Artwork Editor > Check the Font Family and Clipart Category to see whether they have been deleted or left empty > Update a new font and clipart Reason 3: Product's variant is missing → Solution: Go to Product Base > Add at least 1 variant Reason 4: Too many products and mockup images in onSome readers
  • How to archive or delete a campaign
    Archive function At the moment, because campaign relates to many other data including orders, so with all campaigns that has orders (even if it's test orders), our app won't allow to delete campaign permanently. Instead, to distinguish those campaigns that are no need of use, you can archive campaign to mark it as not in-use. Delete functiSome readers
  • Create a Campaign
    A campaign is a combination of your product and design. Each campaign will become a correspondent product on Shopify for selling. To create a campaign, go to Campaigns page and click on +New campaign button. First,Some readers
  • Personalization Options in Campaign
    Personalization Form in Campaign editor shows personalization options synced directly from all selected artworks. Edit personalization options in Campaign 1. Re-order personalization options By default, the orders of personalization options follows the order of layers in Artwork. You can re-arrange options to a more suitable order by clicking on the "Re-order fields" button on top of personalizatiSome readers
  • Mockup in Campaign
    Mockups in Campaign are automatically copied from Product Base. Upload or Import Mockups You can upload more mockup images specifically for a campaign. Or import mockups from Product Base again (in case you've deleted the default mockup). ![](https://storage.crisp.chat/users/helpdesk/website/6085dc2Some readers
  • Assign Variants to Mockup
    For products that have different variants in color (e.g. T-shirt), you can assign mockups to specific variants. Then on store, the gallery will change to the correct mockup when customers select the correspondent variant. STEP 1: Choose the mockup image that you want to show for assigned variants. Click on "Assign variants". STEP 2: Choose all the variants that need to be shownSome readers
  • Edit Variants in Campaign
    Variants in Campaign are copied from Variants list in Product Base. To edit variants of a product base in Campaign, hover on the product base and click the Pencil icon. A popup will appear with Variants list. Disable Options of Variants Click on a Color or Size option to disable it. Click again to re-active it. The option in blue is active, gray is inactive. ![](https://storage.crisp.chat/users/Few readers
  • Publish a Campaign to multiple stores
    Connect one app account to multiple Shopify stores Our app can connect one account to multiple stores at the same time if those stores share the same Shopify admin email. For example, you're having an app account in a Shopify store with admin email: abc@gmail.com. Then to sync the same account to other stores, all of your stores need to use that same email: abc@gmail.com as Shopify admin email.Few readers

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