After you have orders, it's time to send orders to fulfillment.
You can send orders directly from the app to Picanova.

To do that, you need to connect your Picanova account with Customizer and make sure the product base has correct fulfillment info.

1. Connect with Picanova account
Read this article: How to find API key of Picanova.

2. Check Fulfillment info of Product base
To avoid sending orders unsuccessfully, please make sure to double check this information:
Fulfillment provider name and Catalog ID in Product Base ➡ To identify correct provider and product to print.

SKU of variants ➡ To identify correct variant to print.

Printarea Key and Printarea Size ➡ To print in correct side and size.

It's recommended to import product base (not create manually) so all the info is correct.

3. Confirm and Send

Orders will NOT be automatically sent. You need to double check order details and click to send each one out.

After finishing 2 steps above, you can go to:
Orders page.
◾ Click the Confirm & send to fulfill button (Paper airplane icon).



◾ Check the information in popup and click Send to Picanova button.



Or you can click the "Confirm & Send to fulfill" button in Order details.



◾ If the order is sent successfully, there will be a blue notification on top right corner, and the button will be changed to "Sent".



Or Fulfill your order page using bulk fulfill.
Read this article to learn more: Bulk Fulfill your Order.
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