API is a unique key of an account which a provider generates in order to allow third parties to connect and send orders to.

Hence, you need to copy and paste the API key of your Picanova account to Fulfillments page, so our app can identify and send orders to the correct account.

Login to your Picanova account at api.picanova.com.
Go to Stores page > Create a new store by clicking button "Create store"



Go to API Documentation > Pay attention to the API User and API Key > Copy API Key



In Customizer's Fulfillment page, fill in the API according this format: api_user:api_key.
For example: username:9bc8de7a...



On the same page in app portal, copy the Webhook URL under API section

Go back to Picanova platform > Go to Stores page > Click on "Manage" store



Click on Settings tab, then Store Settings section > Paste the webhook URL (copied from app portal) in Webhook URL field > Click Save to finish

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