Artwork size is the size of the area containing your design file.

How to set size for the Artwork

When you create a new artwork, you need to set size for this artwork

Click New artwork button then a window appear and you will set size for this artwork.
Click Save button then Artwork Editor page shows up the area which artwork is allowed to display
You can edit the artwork size after created artwork in the Size (px) option

How to choose suitable size for your artwork

When having orders, artwork will be scaled up/down to fit the printarea size. Because printarea size will be final size sent to fulfillment. Therefore, we suggest you to set Artwork size the same as Printarea size.

If your artwork size is different from printarea size, you can stil adjust how artwork fits in printarea with Locate artwork feature.

Size limit
Our app currently supports artwork size to upload maximum artwork in 12000x12000 pixel (recommended maximum size 8000x8000 pixel for stability).
For Artwork Layer: each artwork layer cannot exceed 128 megabytes (Mb) and 128 megapixels. (You can calculate megapixel by multiplying the height with the width of image. For example: an image is 3000x5000 px --> 15 megapixels)

Uploading an image which file size is bigger than 20MB will take a while for the preview of image to be fully loaded. For this case, please wait 2-5 minutes, then click on the Reload Button on the right corner to check if preview is loaded.

Please note that the total Artwork Size are different from the Artwork Layer. Although you can set the total Artwork Size to be 12000 x 12000 pixel, you cannot upload an Artwork Layer with the size of 12000 x 12000 pixel (144 megapixels), as it will exceed the size limitation (128 megapixels). In this case, the Artwork Layer should be 10000 x 10000 pixel, then you can drag-and-drop it to fit with the total Artwork Size.

For big products, please read this article: How to add large size artwork for an order.

When displaying artwork on storefront, our app will NOT show the original size of artwork and layers. The app sets a limit max width of each layers on storefront to optimize app speed and prevent thief. Read more about: Artwork Advanced Settings & Limit Preview size.
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